Mediation & Negotiation

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In which cases should we use resolution by mediation? What skills are required to recognize a good mediator and negotiator?

Martin Hauser, judging the finals, answers these questions asked by The Negotiation Academy following the 4th edition of the international mediation competition of IBA-VIAC CDRC in Vienna.

1- What cases should lawyers recommend for mediation?

 

2- What skills are expected from a good negotiator and mediator?

 

Source: The Negotiation Academy (Claudia Winkler)