In which cases should we use resolution by mediation? What skills are required to recognize a good mediator and negotiator?
Martin Hauser, judging the finals, answers these questions asked by The Negotiation Academy following the 4th edition of the international mediation competition of IBA-VIAC CDRC in Vienna.
1- What cases should lawyers recommend for mediation?
2- What skills are expected from a good negotiator and mediator?